Important Things to Know if You Have Been in an Accident

We accept insurance claims from all major insurance companies. Let your insurance company know that you have selected Cherokee Collision Center to do your auto body repair.

You are not required to take the vehicle to another auto body shop to get an estimate. You may leave your vehicle with us and ask the adjuster to inspect the vehicle here. We will negotiate with the insurance adjuster to make sure the vehicle is repaired properly.

You are not required to use a DRP or referral shop recommended by your insurance company. You have the right to have your car repaired at the body shop of your choice.  But, you must tell them you where you want your car repaired.

At Cherokee Collision Center we use new OEM parts to ensure proper fit and finish of the repair. Whenever possible, we avoid using aftermarket and used parts to protect your investment.

You are not required to get more than one auto body repair estimate. You are, however, obligated to allow your insurance company a reasonable amount of time to inspect the vehicle prior to starting the repairs. Read your policy to fully understand your rights and obligations.

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Having your vehicle repaired at Cherokee Collision Center ensures the quickest repair possible. Our team-repair approach ensures we get your vehicle back to you fast without sacrificing the quality or safety of the repair.

Cherokee Collision Center offers one of the industries best warranties. We stand behind our body work for as long as you own your vehicle. No one offers a better warranty than Cherokee Collision Center.

While we work closely with your insurance company, we understand that we work for you, the vehicle owner. We never forget that you are the customer and our main concern is your complete satisfaction with the finished repair and your entire experience during the process.

Only you, the vehicle owner, can authorize repairs on your vehicle, not the insurance company.

Repair estimates may vary. A lower estimate may not include necessary things such as front or rear wheel alignment, or re-aiming your headlights.  A higher estimate does not mean you will incur any addition expense in the repair of your vehicle.

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